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Use related-------------- Smart TV entry and advanced

After-sales related --------------- We have problems to help us

Member-related -------------- You always know everything earlier

1. How much TV is suitable for my home?

A: You need to determine the appropriate viewing distance based on your home's interior layout:

2. Did Xiaomi TV 4A and 4C purchase speech remote control separately to realize voice function?

A: The purchase of Bluetooth voice touch remote control can be achieved, or you can use cast screen artifact App. However, it should be noted that the millet TV 4C 43 inch and the millet TV 4A 32 inch cannot use the Bluetooth touch remote control.

3, millet TV power is how much? How much electricity?

A: Take Xiaomi TV 4A 55 inches as an example. According to the start-up of 5 hours a day, the electricity fee is 0.6 yuan/degree, which is a total of 0.48 yuan. Millet TVs are LED energy-saving TVs, and they use very little electricity every day.

How to apply for TV installation?

A: In order to prevent users from installing unnecessary accidents, Xiaomi TV provides paid-door installation services. Users can purchase and install services at Xiaomi Mall (), or follow the “WeChat TV” official WeChat account, and reply “Install” to apply. .

1. How does Xiaomi TV use voice remote control?

A: You can use the Bluetooth voice remote control and projection screen. Artifact App and Universal Remote App are implemented in three ways. Now also supports millet AI speaker voice remote control.

2. How to pair with a TV after purchasing a separate voice remote control?

Answer: Within 20cm from the TV, aim at the millet logo under the TV. Press the Home button + menu button for 5 seconds. The TV prompts that the pairing was successful.

3, millet TV how to vote?

A: You can use cast screen artifacts, Apple AirPlay, etc. to cast screens.

4, millet TV how to install applications?

A: The application of the millet TV/box can be installed in the official cast screen artifact. It can also be done through a router or U disk.

5. How does Xiaomi TV watch live TV?

A: The Xiaomi TV can connect TV set-top boxes or CCTV to watch live broadcasts. The TV itself does not have a live broadcast feature.

6. What are the uses of millet TV's interface?

A: HDMI interface: Also called the digital audio and video interface, it can transmit digital video and digital audio at the same time.

AV interface: usually paired white red audio interface and yellow video interface, mainly used to connect set-top boxes, DVD, VCD and other playback devices.

USB interface: streaming media interface, can connect U disk, mobile hard disk and other digital media devices, can directly read high-definition video files, music, pictures, text files.

LAN interface: Network cable interface, directly connected to the Internet.

Antenna interface: The antenna interface is used to directly connect the antenna to watch TV programs.

7. Can millet TV connect to set-top boxes and other equipment? How to operate?

A: The TV connected set-top boxes, game consoles and other output devices are the most basic functions. They are standard, and millet TVs are connected to the Internet and can also realize voice control!

Operation method:

1 If the device supports the HDMI interface, use the HDMI cable to connect the set-top box and the TV HDMI interface and switch the corresponding HDMI signal source.

2 If the device does not support the HDMI interface and supports the AV interface, you can use the plugs that correspond to the red, yellow, and white colors to connect the TV-side corresponding color AV interfaces and switch the AV signal source.

1. Can iqiyi members be used on Xiaomi TV?

A: The iQiyi vip on the mobile phone side wants to use it on TV. You need to download the iQiyi App on your TV before you can use it. TV-side vip members need Xiaomi account, so Iqiyi at the mobile terminal can log in to the Xiaomi account to use vip. You can pay attention to the "Thai TV" WeChat public number, reply "Members" to learn more.

2. How to buy a member?

A: You can choose to open a member at the same time as you purchase a new TV/box. You can enjoy Xiaomi's subsidy price. The first year's value is only 199 yuan (value of 696 yuan). The member activation account will be sent via SMS to the handset of the order holder. No. Another way is to purchase the VIP channel after the TV/box arrives home.

3, millet TV members did not activate after buying, activated after six months, is the validity period is calculated from the activation date?

Answer: Yes.

1. How long is the millet TV warranty?

A: Xiaomi TV's post-sale policy is strictly enforced in the country (for details, please see https://order.mi.com/service/serviceAgreement?id=32).

1 Network purchase: Three guarantees will be calculated from the next day of receipt, seven-day refund, thirty-day replacement, one-year maintenance of the whole machine, repair of major parts for three years, and delivery receipts and purchase invoices as valid vouchers. Need to keep it properly;

2 physical store purchase: Three bags are valid from the date of purchase, on the 7th return, 30 days replacement, the whole machine repair for one year, the main parts repair for three years, the purchase invoice as a valid certificate, need to be properly kept;

If you encounter any problems in the process, you can call the Xiaomi service hotline to make an appointment.

2. How do I apply for a home return/exchange/maintenance?

A: If you have some doubts about the use of TV during the use of Xiaomi TV, you can pay attention to the Xiaomi TV/box WeChat account to consult.

During the use of Xiaomi TV, you cannot continue to use Xiaomi TV. You can apply for sales in Xiaomi Mall. You can also click “More Services - Launch After Sales” in the menu bar of “Tiny TV” WeChat Public Account.

3, after applying for home, how to check the sales progress?

A: After you apply for the door, the local service site will call you to make an appointment for the door. Please keep the reserved phone call waiting for contact. After the appointment is successful, the address of the service station and the contact phone number will be sent to your mobile phone in the form of a short message. If you need to modify the time of your visit, you can contact the service station directly to discuss the related matters. If you have not received service network information, you can call Xiaomi TV/box service hotline.